Senior Strategic Account Manager

📋 Description

• Own a focused portfolio of Tier 1/2 accounts with multi-region scope and high ARR.
• Lead executive relationships at C-suite and Head-of levels.
• Define engagement standards across QBRs, escalation, and account planning.
• Coach and deploy into at-risk accounts to stabilize and resolve issues.
• Represent Behavox at events, lead advisory boards, and contribute to hiring processes.
• Partner with Account Executives on regional expansion and renewals.

🎯 Requirements

• Enterprise account management in multi-product, multi-region environments.
• Executive engagement with senior compliance, risk, and technology leaders.
• Strong ability to create playbooks, metrics, and repeatable processes.
• Experience with at-risk account intervention and cross-functional collaboration.
• Excellent communication and industry event presence.

🎁 Benefits

• Global mission with diverse global locations.
• Significant impact and learning opportunities through bold innovation.
• Competitive compensation and comprehensive health coverage for employee and family.
• Generous time-off and flexible work schedule.