Senior Strategy Manager, Global Services AI and Automation

📋 Description

• Define and execute AI, automation, and digital transformation strategy for Global Services.
• Lead AI innovation, intelligent automation, analytics, and process optimization teams.
• Partner with Global Services, IT, and stakeholders to improve CX, productivity, efficiency, and
• Oversee governance, risk, compliance, and validation for AI solutions.
• Drive adoption of emerging tech to enhance customer and employee experiences.
• Lead business process transformation and automation ROI measurement.

🎯 Requirements

• Bachelor's degree or 10+ years in related field.
• 5+ years of leadership managing technical/business teams.
• Experience delivering AI, automation, analytics at enterprise scale.
• Strong knowledge of CRM, workflow automation, analytics.
• Proven ability to build business cases with measurable outcomes.
• Stakeholder mgmt and executive communication skills.

🎁 Benefits

• Market-competitive compensation
• Equity and comprehensive benefits
• Opportunity to influence global AI strategy in healthcare