Senior Technical Consultant (Technical Architect), Core Business Workflows

📋 Description

• Manage technical delivery streams within large ServiceNow engagements, across diverse matrixed and
• Facilitate process re-engineering and optimisation workshops and guide customers to maximise the
• Act as a domain expert in Core Business Workflows, consulting effectively and navigating
• Architect scalable, best-practice solutions and present technical concepts effectively to varied
• Create detailed user stories, test strategies, solution design documents and customer hand-over
• Configure and develop automation workflows and domain specific solutions aligning to ServiceNow

🎯 Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes
• Minimum 5 years of hands-on experience in configuring and developing ServiceNow or equivalent
• Familiar with leading ServiceNow implementations
• Experience in leveraging or critically thinking about how to integrate AI into work processes
• Skilled at engaging both technical and business stakeholders to gather requirements and design
• Strong ability to simplify and present complex concepts through visual models, workflows, and