Senior Technical Customer Support Engineer - LATAM

📋 Description

• Join ClickHouse global Support Engineering team to support Latin America and other regions as
• Interact with customers via chat, calls, Slack, and video meetings; triage tickets and contribute
• Collaborate with Support Services, Engineering, Go To Market, and Product Management to define
• Mentor teammates and share knowledge across customers and colleagues.

🎯 Requirements

• Technical breadth in ClickHouse open-source or Cloud, or related domains (SQL databases, OLAP
• Past experience as Support Engineer, Consultant, DBA, SRE, Solutions Engineer, Software Engineer
• Available for global 24x7 support in a distributed environment.
• Strong communication and ability to work remotely with reliable connectivity.
• Team-oriented, globally engaged, proactive problem-solving mindset.
• Desire to learn and grow; able to build trusted relationships with colleagues and customers.

🎁 Benefits

• Flexible, remote-friendly work environment across 20+ countries.
• Healthcare employer contributions.
• Equity in the company via stock options.
• Flexible time off in the US; generous entitlement elsewhere.
• $500 home office setup for remote employees.
• Global gatherings and opportunities for in-person company-wide events.