Senior Trust and Safety Manager

📋 Description

• Own safety program for a distributed workforce and build scalable, company-wide safety controls.
• Identify safety gaps, incident trends, and high-priority actions; develop risk-based plans.
• Set the Trust & Safety roadmap, including timelines and training milestones.
• Create policies, escalation workflows, incident reporting, and investigation frameworks.
• Research and implement safety solutions (hardware tools, monitoring systems, safeguards).
• Develop field safety education through materials, workshops, and ongoing communications.

🎯 Requirements

• 6+ years in trust & safety, workplace safety/EHS, risk management, or field operations.
• 2+ years owning programs or leading teams; track record building safety/risk functions from scratch.
• Experience supporting distributed, in-person, or frontline workforces.
• Strong knowledge of safety practices, incident management, OSHA, and workers’ comp processes.
• Experience with Legal/Privacy collaborations on monitoring/PII/PHI handling.
• Excellent written communication; ability to create policies and training materials; drive adoption.

🎁 Benefits

• Competitive salary range of $110,000 - $140,000
• Stock option plan
• Medical, dental, and vision insurance
• Flexible/unlimited vacation
• Opportunity to work in a high-growth healthcare tech environment
• Influence employee safety programs and culture