Senior Vice President, Product AI Platform & Strategy

📋 Description

• Lead multi-year AI platform vision across Freshworks portfolio; define strategy for enterprise AI
• Build and scale a high-performing product organization with top talent to ensure continuity and
• Partner with engineering, research, and data science to deliver scalable AI foundation (models
• Establish governance, responsible AI, privacy compliance, and performance metrics across AI
• Drive platform adoption across product lines with seamless internal integrations.
• Monitor trends and competition to refine strategy and trade-offs; represent AI direction to

🎯 Requirements

• 15+ years in progressive product management; experience leading platform/enterprise/AI product orgs
• 7+ years in Employee Experience market (ITSM/ITOM/No/Low-code) is preferred.
• Deep AI/ML platform expertise; enterprise data strategy; LLMs; platform-as-a-service.
• Executive maturity; strong communication of vision and alignment with corporate priorities.
• Proven track record building performance-centric, inclusive cultures and cross-functional alignment.
• Strong partner engagement, customer empathy, and collaboration with engineering, sales, and

🎁 Benefits

• Competitive base salary with eligible variable compensation.
• Opportunity to impact AI strategy at scale; global enterprise customers.
• Inclusive culture, diverse teams, and growth opportunities.