Everience

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Service Delivery Manager

Added

9 hours ago

Location

🇫🇷 Courbevoie

Type

Full time

Salary

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Related skills

kpi production leadership english itil

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Pilotage production et activité du contrat
Gérer les relations client au quotidien
Suivre CA, rentabilité et engagements
Gérer crises et coordonner les intervenants
Identifier risques et plans d’action
Animer les points techniques et comités

🎯 Requirements

5-10 ans d’expérience en Service Delivery Management
ITIL et amélioration continue
Contextes internationaux/ anglophones
Diplomatie, leadership, esprit collaboratif
Suivi SLA/KPI et coordination équipes techniques

🎁 Benefits

Télétravail possible selon mission
Afterworks et événements
Avantages CSE et réductions Microsoft
Gymlib co-financé et mutuelle généreuse

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