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Related skills

slack okta jira zoom google workspace

📋 Description

  • First-line IT support for employees
  • Troubleshoot hardware, software, access issues
  • Manage Jira tickets for IT requests
  • Configure/deploy MacOS laptops and devices
  • Administer Google Workspace, Slack, Zoom, Okta
  • Manage device config with IRU MDM
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🎯 Requirements

  • 2–3 years IT support or service desk experience
  • Experience supporting remote/distributed teams
  • MacOS device support experience
  • Proficient with modern SaaS-based workplaces
  • Organized; able to manage multiple tickets
  • Clear communication with technical and non-tech users
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🎁 Benefits

  • Flexible work hours and vacation
  • Parental leave and team events
  • Wellness budget and learning reimbursement
  • Growth opportunities and ownership culture
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