Service & Support Engineer

📋 Description

• Support customers with site preparation requirements and ensure locations are ready for equipment
• Install, commission, and support new additive manufacturing machines and equipment at customer
• Deliver customer training on equipment safety, operation, maintenance, and best practices.
• Diagnose electrical and mechanical faults, troubleshoot equipment failures, identify root causes
• Read and interpret electrical, pneumatic, hydraulic, and mechanical documentation to support
• Travel extensively throughout the United States, with domestic travel up to 90%.

🎯 Requirements

• Associate degree or technical college qualification in mechanical, electrical, automation
• Up to 2 years of relevant field service experience in additive manufacturing, CNC machining, or
• Experience with additive manufacturing equipment preferred
• Strong troubleshooting and diagnostic capabilities in complex technical systems
• Ability to read electrical, pneumatic, hydraulic schematics and mechanical drawings
• Hands-on experience with mid-sized capital equipment and high/low voltage electrical equipment

🎁 Benefits

• Annual salary: $85,000–$95,000, depending on level, experience, expertise, and geographic location
• Medical, dental, and vision insurance
• 401(k) plan with company matching contributions
• Flexible Spending Account options
• Life insurance
• Short-term and long-term disability