Pure Storage

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Pure Storage

ServiceNow Platform Support

On site

Engineering

Added

5 days ago

Location

🌍 Worldwide

Type

Full time

Salary

Salary not provided

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Related skills

servicenow itsm cmdb hrsd csm

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📋 Description

Team supports ServiceNow platform with L2 incident handling
Hands-on platform administration and KTLO/RTB enhancements
Collaborative, customer-focused problem solving in a fast-paced environment
Opportunity to expand skills within the ServiceNow ecosystem

🎯 Requirements

2+ years in ServiceNow administration (CSA Certification required)
Experience troubleshooting and resolving technical issues
Incident monitoring, user support, and real-time issue guidance
Data analysis and trend identification for workflow improvements
JavaScript familiarity; ability to read code and guide users
ServiceNow integrations experience a plus (e.g., SAP, Workday)

🎁 Benefits

Competitive perks and wellness resources
Flexible time off and team events
Strong culture with recognition and growth opportunities

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