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3 minutes ago
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Full time
Salary
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agile ai prompt engineering itil servicenow

📋 Description

  • Design, develop, configure, test, and maintain ServiceNow forms, flows, catalog items, workflows
  • Develop ServiceNow ITSM solutions, applying architecture and development best practices.
  • Collaborate with product/process owners, developers, Scrum Masters, and platform engineers to
  • Contribute to Now Assist, prompt engineering, agentic AI, and other AI functionality.
  • Participate in Agile ceremonies: standups, planning, backlog grooming, estimation, sprints.
  • Apply QA practices across the SDLC: testing, troubleshooting, debugging, documentation.

🎯 Requirements

  • 7+ years hands-on ServiceNow development, preferably ITSM.
  • At least 3 years with prompt engineering, Now Assist, agentic AI, or related AI-enabled ServiceNow
  • Strong knowledge of ServiceNow architecture, modules, configurations, and platform capabilities.
  • Extensive experience with forms, UI policies, client scripts, business rules, workflows
  • ServiceNow CSA certification or ability to obtain within 90 days.
  • High school diploma; associate or bachelor’s preferred.

🎁 Benefits

  • Salary range: $97,968–$126,500 depending on experience and location.
  • Remote work: Fully remote with a full-flex schedule.
  • Full-time schedule: ~40 hours/week, no travel required.
  • Healthcare: Medical, dental, vision plans.
  • Retirement: 401(k) with company match.
  • Paid time off and paid family leave.
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