Serve as a point of contact for site clients and participants, responding to email and phone
Assist Project Managers with operational duties, including system access, card distribution and
Maintain strong relationships with clients and internal stakeholders
Provide ad hoc client training
Update customer contact information as needed
Be a problem solver and suggest improvements to process

🎯 Requirements

Bachelor's degree or equivalent experience and/or training preferred
Fluency in English, Spanish and other languages desired but not required
Excellent communication skills
Customer focus
Initiative and ability to self-educate
Strong problem solving and analytical skills

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