Shift Leader

📋 Description

• Lead bakery operations during shift; deliver exceptional guest experiences.
• Bake, package, and prepare orders while providing guest service.
• Coach and motivate Cookie Crew; delegate tasks to run shifts smoothly.
• Maintain quality, food safety, cleanliness, and speed of service.
• Manage cash handling, register accountability, and deposits.
• Communicate updates with store leadership to optimize operations.

🎯 Requirements

• 1+ year in retail, restaurant, hospitality, or customer-focused environment
• Strong communication, organization, and problem-solving
• Thrives in fast-paced, team-oriented settings
• Positive attitude with guest-service passion
• Must be 18+ and able to obtain required food safety certifications
• Ability to perform essential functions with/without accommodation

🎁 Benefits

• Flexible part-time schedules
• Pay-on-Demand (daily pay for shifts)
• Paid vacation and sick time
• Interactive training & mentorship
• Employee discount; free cookies with shifts
• Growth opportunities within the company