Shift Leader

📋 Description

• Lead bakery operations during shift to ensure guest experience from start to finish.
• Bake, package, and prepare orders while providing exceptional guest service.
• Coach and motivate Cookie Crew members, providing direction and support.
• Prioritize and delegate tasks to keep operations running efficiently and meet guest demand.
• Help maintain standards for product quality, food safety, cleanliness, and speed of service.
• Handle cash management, register accountability, and deposits.

🎯 Requirements

• 1+ year of experience in retail, restaurant, hospitality, or another customer-focused environment
• Strong communication, organization, and problem-solving skills
• Ability to thrive in a fast-paced, team-oriented environment
• Positive attitude with a passion for delivering exceptional guest experiences
• Must be 18 years of age or older
• Ability to obtain any required food safety certifications applicable to the location

🎁 Benefits

• Competitive hourly pay
• Early Wage Access (get paid the next day!)
• Flexible scheduling
• Employee discount (free cookies!)