Role focuses on hardware, firmware, vendor relations, and failure analysis in the datacenter.
Handle RMA processes and forward-looking hardware evaluation.
Collaborate with Datacenter Operations Technicians to troubleshoot in real time.
Develop monitoring tools and scripts to detect hardware anomalies.
Participate in on-call rotations for hardware-related incidents in Memphis area.
Wear multiple hats in a flat org; contribute directly to mission with strong communication.

🎯 Requirements

Bachelor's in Systems/EE/CS or related field, or equivalent experience.
2+ years in hardware reliability engineering in HPC/datacenter.
Firmware analysis, hardware specs review, release validation.
Experience with RMA processes and vendor negotiations.
Diagnose complex hardware failures with data-driven approach.
Familiarity with datacenter hardware (servers, GPUs, networking).

🎁 Benefits

Equal opportunity employer.
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