SOC Supervisor

📋 Description

• Lead day-to-day operations of the Security Operations Center (SOC).
• Oversee SOC queue health, incident response, and blockers for engineers.
• Drive KPI reporting, quality assurance, and SOC maturity initiatives.
• Balance operational oversight with people leadership in a fast-paced environment.
• Coordinate incident command and communications during major incidents.
• Ensure SLAs and escalation paths are consistently met.

🎯 Requirements

• 5+ years in Security Operations, Incident Response, or Cybersecurity Operations.
• Leadership experience in SOC, NOC, or security operations.
• Strong incident handling, escalation management, and playbook adherence.
• Proven ability to manage analysts/engineers across multiple seniority levels.
• Experience with SOC tooling (SIEM, SOAR, EDR/XDR) and ticketing/case management.
• Excellent communication skills for customers, IT teams, and executives.

🎁 Benefits

• Competitive compensation
• Health insurance (medical, vision, dental) with company contributions
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• 401(k) with company match
• Commuter benefits; life and AD&D insurance
• PTO, parental leave, and holidays