Software Support Engineer

📋 Description

• Exciting new opportunities exist in our team responsible for the Development and Maintenance of
• Join the global support team, work with customers and partners around the world to contribute to
• Day-to-day service and support end customers and partners globally.
• Provide customer advice on how to use the system, troubleshooting, corrective actions and root
• Collaborate with R&D and Solution Architects to solve customer issues.
• Participate in on-call 24/7 rota for customer emergencies and maintain customer focus.

🎯 Requirements

• IT Background
• Good English skills
• At least 2 years relevant work experience
• Strong analytic, troubleshooting and problem-solving capabilities
• Familiar with Linux environment
• Must be able to read and understand C/C++

🎁 Benefits

• Finance: Competitive salary package, share plan, company performance bonuses
• Career Development: Global career opportunities, internal development programmes
• Learning Opportunities: Training, subscriptions, workshops
• Work-Life Balance: Hybrid work and flexible hours
• Health: Global wellbeing programme, wellbeing apps
• Community: Global tech communities, inclusion and diversity programmes