Sr Account Manager, EMEA

📋 Description

• Own the full commercial strategy for a portfolio of mid-market and enterprise accounts in EMEA.
• Manage renewals, expansion, and churn mitigation with a data-driven approach.
• Forecast renewal and expansion pipeline with a repeatable methodology.
• Build multi-threaded relationships from day-to-day operators to Directors and VPs.
• Collaborate with Customer Success and Sales to drive account health and expansion deals.
• Engage Legal and Finance on complex renewals and move deals forward.

🎯 Requirements

• 3+ years in Sr. Account Management, Sales, or related SaaS role with direct revenue ownership (5+
• Experience managing $5m ARR, predominantly in the MM space.
• Proven ability to grow customer spend through adoption and value articulation.
• Clear forecasting methodology you can explain (not a named framework).
• Comfort pulling usage data, tracking health scores, and building dashboards.
• Strong communicator with both technical and non-technical stakeholders.

🎁 Benefits

• Transparent compensation with generous benefits; see full benefits page.
• Remote-friendly with stipends for remote work and wellness.
• Professional development budget and 16 weeks paid parental leave, unlimited PTO.