Sr. Associate Account Management

Added
7 days ago
Type
Full time
Salary
Salary not provided

Related skills

linux windows san vmware nas

๐Ÿ“‹ Description

  • Provide technical support to enterprise customers on storage infra issues
  • Own cases end to end from triage to resolution
  • Diagnose storage, host connectivity, and performance problems
  • Troubleshoot HW and SW during platform use
  • Communicate with customers professionally during escalations
  • Collaborate with engineering and support teams for outcomes

๐ŸŽฏ Requirements

  • 3-6 years in technical/infrastructure support
  • Hands-on enterprise storage troubleshooting
  • Storage concepts and support methodology
  • Storage: SAN, NAS, FC, iSCSI, NFS, SMB, RAID
  • OS: Linux and Windows fundamentals
  • Virtualization: VMware or similar

๐ŸŽ Benefits

  • Competitive benefits package
  • Opportunity to work with global teams
  • Professional development and training
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