Sr. Customer Technical Architect

📋 Description

• Shape IT infrastructure monitoring for global enterprises
• Empower customers to unlock LogicMonitor potential
• Partner with CX and Sales to remove technical barriers
• Design scalable, robust technical solutions
• Provide expert guidance on best practices and architecture
• Lead product demos and technical presentations

🎯 Requirements

• 3-8+ years in a similar technical role
• IT infra and/or software dev with compute/storage/db/networking
• Virtualization/cloud-native, containerization, observability, DevOps
• Scripting: Groovy, PowerShell, Python
• Web servers: IIS/Apache/Tomcat
• Active Directory and DB experience (SQL/MySQL/PostgreSQL)
• Strong English communication and technical writing
• Willingness to travel for onsite training

🎁 Benefits

• Health, dental, vision coverage
• 401(k) with company matching
• Parental leave policies
• Employee Assistance Program
• Unlimited vacation
• Lifestyle Spending Account