Sr. IT Support Specialist

📋 Description

• Provide second-level IT support in-person, chat, phone, and email
• Maintain in-office presence five days a week
• Oversee office systems: teleconferencing, networking, AV
• Troubleshoot, install, configure, and maintain hardware/software
• Mentor IT Support team with process insights
• Support executive team with IT services

🎯 Requirements

• Bachelor’s in IT/CS or equivalent
• 3+ years corporate IT support experience
• 2+ years executive support experience
• Proficiency across OSX/Windows/iOS/Android
• Okta & identity management (SCIM, SAML, OAuth)
• JAMF endpoint management; Meraki networking

🎁 Benefits

• Healthcare options for individuals/families
• Flexible vacation and paid holidays
• 401(k) with company match
• Parental leave, wellness stipends, HSA
• Professional development and growth
• Collaborative office with weekly catered lunches