Design, build, and ship AI agents to reduce friction in Customer Team workflows.
Lead a small team and collaborate with AI Transformation and Support teams to land tooling.
Own knowledge base, docs, and content strategies for AI-enabled support.
Shape end-to-end self-service and AI-powered customer answers with quality at scale.

🎯 Requirements

5+ years in AI/automation, support enablement, or knowledge/content strategy.
Hands-on builder of agents or automation workflows; not just spec work.
Experience mentoring/leading others; strong systems thinker.
Cross-functional with comfort in AI engineering and frontline operations.
Familiarity with tools like Hubspot, Help Scout, Talkdesk, Claude, Gumloop.

🎁 Benefits

Remote-first role with compensation in a generous salary band: $115,000 to $160,000 USD.
Comprehensive benefits package; salary transparency and growth opportunities.
Prospect of AI-driven impact across Customer Success Operations.

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Engineering Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot