Sr Managed Services Consultant

📋 Description

• Drive platform adoption and customer success across global portfolio.
• Understand business challenges and design measurable, impactful solutions.
• Build trusted relationships with customers, stakeholders, and partners.
• Align deployments with architecture and future requirements.
• Identify upsell opportunities and expansion potential.
• Collaborate with product and engineering to relay feedback.

🎯 Requirements

• 4+ years in account management, customer success, consulting, or similar.
• Experience with SaaS, CRM, web technologies, digital marketing.
• Strong understanding of customer experience and enterprise tech.
• Excellent communication in English and Portuguese and/or Spanish.
• Strong product knowledge and ability to learn new tech quickly.
• Analytical mindset with problem-solving skills.

🎁 Benefits

• Remote work opportunity based in Brazil.
• Comprehensive healthcare coverage for employees and families.
• Paid time off for work-life balance.
• Employee mentoring programs for professional growth.
• Career development and continuous learning opportunities.
• Chance to work with global enterprise customers and innovative tech.