Own day-to-day operations of the Champions program, including planning and onboarding.
Maintain program health and member engagement as it scales.
Represent the Champions program to senior stakeholders across the business.
Lead cross-functional projects with Marketing, Product, R&D, and CS.
Build and refine the program's ROI measurement framework.
Elevate the program's prestige and external visibility.

🎯 Requirements

5+ years in customer advocacy or community for B2B SaaS
Experience running a structured advocacy or champions program
Experience balancing brand, positioning, and member value
Strong cross-functional collaboration with Marketing, Product, R&D, CS
Analytical mindset; helped build program ROI framework
Excellent written and verbal communication

🎁 Benefits

Generous benefits
Travel up to 10% for onboarding, client/partner work, and events
Equity in Klaviyo
Health, welfare, and wellbeing benefits
Inclusive, equal-opportunity culture

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