Sr. Manager, Customer Success Strategy & Operations

Added
5 minutes ago
Type
Full time
Salary
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Related skills

crm forecasting analytics salesforce ai

πŸ“‹ Description

  • Architect AMER-wide post-sales operations and future-state operating model
  • Serve as GTM Field Ops partner to Customer Success leadership for the AMER region
  • Translate data into executive-level strategy and automated action
  • Lead cross-functional projects aligning global strategy with AMER execution
  • Develop early warning systems and actionable diagnostics for post-sales teams
  • Drive data accuracy and integrity within CRM and related systems

🎯 Requirements

  • 8+ years in Revenue/Business Ops or analytical strategic roles
  • Systems thinker with scalable process design
  • Executive presence with VP/SVP-level engagement
  • Deep forecasting, pipeline management, and go-to-market modeling
  • Technical acumen with CRM/CS platforms (e.g., Salesforce, Gainsight)
  • Operational agility in a global matrix with aggressive timelines

🎁 Benefits

  • Base Salary Range: $124,000 β€” $178,000 USD
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