The Quality Manager leads QA function and drives continuous improvement across operations.
Champions data-driven analytics to identify trends, root causes, and process optimization.
Collaborates with cross-functional teams to implement best practices and ensure compliance.
Delivers superior customer experiences through quality programs.

🎯 Requirements

Experience: 5-7 years in QA/process improvement; 3-5 years in leadership.
Background: 3+ years in customer service/consumer support with high documentation accuracy.
Expertise: Six Sigma, Lean; ISO 9001; strong analytical skills (Excel, Power BI).
Skills: Excellent communication, leadership, stakeholder management, audits/compliance.
Preferred: Quality Mgmt certifications; CPG experience; cross-market exposure; CRM and dashboards

🎁 Benefits

Competitive benefits package
Opportunity to lead quality initiatives across regions
Professional development and leadership growth

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