Freshworks

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Sr. Solution Architect (SA)

Added

4 minutes ago

Location

🇪🇸 San Mateo

Type

Full time

Salary

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Related skills

saas ai apis rest api itil

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Senior technical leader in Americas FPS team
Collaborate with sales, solution engineering, product and support
Translate high-level solutions to detailed designs for delivery
Lead expansions by adapting deployed solutions
Provide architectural guidance and risk management
Act as product champion and escalation contact

🎯 Requirements

10+ years in ITSM/ESM/ITOM/ITAM
5+ years with executives to assess risks
Strong working with ambiguity and objections
Excellent listening and presentation skills
Experience mentoring technical talent
REST API integrations and architecture diagrams

🎁 Benefits

Competitive salary USD 160k-230k
Commissions, equity and ESPP
Health, wellness and family benefits
Flexible PTO and benefits

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