Sr Solution Manager

📋 Description

• Lead professional services projects with major clients, aligning with platform functions.
• Own the overall design of customer implementations, advocating best practices.
• Foster relationships with customer stakeholders.
• Drive key decisions and materials to support project progress.
• Partner with the Engagement Manager to ensure overall customer success.
• Develop and coach talent across projects to meet customer success goals.

🎯 Requirements

• Experience leading a professional services team or consulting projects.
• 10+ years in source-to-pay, internal or consulting.
• Hands-on Coupa experience (implementation/consulting).
• Strong team and customer success focus.
• Experience with project management for software implementations.
• Strong client management and rapid go-live execution.
• Exposure to AI to improve client ROI.
• Experience configuring and delivering software demonstrations.

🎁 Benefits

• Pioneering technology and innovation at Coupa.
• Collaborative culture with transparency and teamwork.
• Global impact across clients and teams.
• Life at Coupa: learn from employee stories.