Sr. Strategic Customer Success Engineer

📋 Description

• Lead technical consulting engagements for prospects and customers, including complex M&A
• Own the ongoing technical relationship and accountability for a portfolio of strategic customers
• Assess enterprise customer environments, stakeholder requirements, technical challenges, and
• Design and support complex deployments and integrations, including CI/CD pipelines, build
• Provide hands-on guidance for integrating solutions into customer-specific development and
• Partner closely with Customer Success Managers to develop customer strategies around complex

🎯 Requirements

• Proven experience writing and maintaining scripts using languages such as Bash, Python, Perl, or
• Strong experience creating and maintaining customer-facing technical documentation and
• Demonstrated ability to help customers plan and execute complex technical rollouts, including
• Working knowledge of threat modeling and its application to modern software architectures, with the
• Experience collaborating with internal technical teams to reproduce product defects, coordinate
• Strong technical understanding of enterprise software environments, integrations, development

🎁 Benefits

• Annual cash compensation range of $200,000–$240,000 OTE USD, with final compensation determined by
• Competitive salary and equity package.
• Unlimited paid time off (PTO).
• Remote work within the Central United States.
• Opportunity to work with a distributed, international team.
• Collaborative and supportive team culture.