SRO Engineer

📋 Description

• The SRO Engineer will support the development and adoption of reliability practices across
• Establish and maintain reliability standards, operational guidelines, checklists, templates, and
• Support the definition and implementation of service-level indicators, service-level objectives
• Create and maintain operational documentation, including runbooks, troubleshooting guides
• Partner with engineering teams to improve documentation quality, ownership, governance, and
• Support operational readiness reviews for new services, major releases, migrations, and platform

🎯 Requirements

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field, or
• 3+ years of experience in System Reliability Operations, Site Reliability Engineering, IT
• Experience supporting production applications, enterprise platforms, cloud environments, or
• Proven experience creating technical documentation, operational runbooks, troubleshooting guides
• Knowledge of incident management, problem management, root cause analysis, and escalation processes.
• Familiarity with reliability concepts including SLIs, SLOs, availability, resiliency, service

🎁 Benefits

• Competitive compensation package based on skills, experience, qualifications, and location.
• Comprehensive health benefits, including medical, dental, and vision coverage.
• Retirement benefits and additional financial wellness programs.
• Paid time off and company-supported work-life balance initiatives.
• Opportunities to work on large-scale, high-impact technology platforms.
• Collaborative environment with cross-functional teams across engineering, infrastructure, security