Staff Backend Engineer - Monitoring and Anomaly Detection (Monetization)

📋 Description

• Design, build, and operate observability across Monetization stack, metrics/logs/traces using
• Implement automated detection for billing/data/event anomalies and route alerts.
• Develop reconciliation and data integrity checks across usage/billing pipelines.
• Define/track SLOs/SLEs, write runbooks, participate in incident response.
• Explore AI/ML to predict system anomalies and accelerate resolution.
• Review feedback on merge requests from Monetization engineers.

🎯 Requirements

• Ruby on Rails experience building/operating applications (e.g., CustomersDot).
• Experience in site reliability or observability, including monitoring/alerts/incident response.
• Experience setting technical direction for observability or detection work.
• Experience building anomaly detection, monitoring, or risk-management tooling.
• Familiarity with Prometheus, Grafana, OpenTelemetry.
• Exposure to analytical data stores such as ClickHouse and pipelines (Siphon, NATS JetStream).

🎁 Benefits

• Benefits to support your health, finances, and well-being.
• Flexible Paid Time Off.
• Equity Compensation & Employee Stock Purchase Plan.
• Growth and Development Fund.
• Parental Leave.