Senior CSM on a small team supporting Hivemind Enterprise Customers
Interacts with external C-Suite stakeholders; extensive travel (30-50%) to Europe and North America
Owns onboarding through offboarding, manages account health, supports program management and

🎯 Requirements

Bachelor's degree in business, engineering, or related field
8+ years in customer success or account management
3+ years with large enterprise customers
Proven experience in revenue renewal/retention for multi-million-dollar contracts
Startup experience; excellent communication and project management
Strategic problem-solving; ability to thrive in fast-paced environment

🎁 Benefits

Full-time regular employee offer with Pay + Bonus + Benefits + Equity
Travel stipend and relocation assistance not specified
Equal opportunity employer commitment

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