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documentation fintech customer success onboarding apis
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📋 Description

  • Support Belvo customers at onboarding, pre-sales, integration, and post-launch.
  • Develop deep knowledge of Belvo’s product and platform.
  • Partner with customers to maximize value from solutions.
  • Analyze customer data and issues during onboarding.
  • Create tailored technical documentation for enterprise accounts.
  • Collaborate with Product and Engineering to prioritize feedback.

🎯 Requirements

  • 5+ years in onboarding, pre-sales or similar roles.
  • Experience working directly with customers.
  • Deep knowledge of APIs and documentation.
  • Engineering/CS degree or related fields.
  • Strong written/spoken English.
  • Excel, PowerPoint, Word skills; strong writing.

🎁 Benefits

  • Stock options
  • Annual company bonus
  • Flexible working hours
  • Remote-friendly environment
  • Pet friendly
  • Health Insurance
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