Lead total omni customer experience in-store per guidelines and regional strategies
Direct and develop the store team to excel and promote collaboration
Create plans to optimize sales, budgets and profits
Ensure excellent customer service, active selling, and use of loyalty app
Manage store operations, visuals, stock, and routines from delivery to fitting room
Monitor competitors and market opportunities to improve performance

🎯 Requirements

Strong leadership and people management skills
Proven experience in retail leadership and operations
Effective communicator with analytical, numbers-driven mindset
Experience collaborating in team settings

🎁 Benefits

Staff discount across H&M Group brands
Participation in HIP incentive program and global benefits
Health, wellness, retirement and parental support programs
Diversity and inclusion focused culture
Career development and global opportunities

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