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customer experience team leadership budgeting retail operations visual merchandising
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📋 Description

  • Lead total omni customer experience in-store
  • Drive visual and commercial standards per guidelines
  • Manage and develop the store team for high performance
  • Analyze sales and budgets; plan to optimize results
  • Promote Customer Loyalty App and in-store sustainability
  • Oversee store operations, routines, and compliance

🎯 Requirements

  • Strong leadership and coaching abilities
  • Experience in retail leadership and operations
  • Analytical with numbers and performance reviews
  • Collaborative, proactive, and goal-driven
  • Customer-focused with excellent communication
  • Knowledge of local market and trends

🎁 Benefits

  • Competitive base salary
  • Staff discount on H&M Group brands
  • Extensive development opportunities
  • Global benefits and wellbeing programs
  • Incentive program and retirement plan options
  • Inclusive, diverse, and supportive workplace
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