Strategic Account Manager 3

📋 Description

• Own full commercial relationship with complex financial institutions; delivery, exec relationships
• Manage renewals, retention strategy, churn forecasting, and expansion deals with Account Executives.
• Lead executive business reviews about compliance posture and platform value.
• End-to-end ownership of account strategy, renewals, escalations, and health.
• Collaborate with Product/Engineering/Support to accelerate resolution.
• Hybrid role based out of the Virginia/Washington office.

🎯 Requirements

• Enterprise compliance tech and unified controls frameworks expertise.
• Deep knowledge of regulatory obligations across global financial institutions.
• Multi-stakeholder account management in regulated sectors.
• Commercial lifecycle management for enterprise SaaS, renewals, and expansions.
• Executive relationship management and cross-functional coordination.
• Forecast ARR churn and develop mitigation plans.

🎁 Benefits

• Global mission with locations worldwide.
• High impact and learning potential as bold innovation is pursued.
• Highly competitive compensation.
• Fully covered health coverage for employee and family.
• Generous time-off policy and flexible work schedule.