Megaport

201-500
26 jobs posted

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Strategic Customer Success Manager

Added

8 minutes ago

Location

🇫🇷 Paris

Type

Full time

Salary

Salary not provided

Related skills

salesforce cloud saas sfdc naas

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📋 Description

Post-sale CSM focusing on upsell, renewals, and renewals management
Collaborate with Direct Sales and Solution Architects
Ensure quick time to value via onboarding and enablement
Drive adoption and engagement across a broad customer base
Resolve customer issues from Commercial/Sales perspective
Share insights and trends with Megaport teams

🎯 Requirements

3+ years in Enterprise software or telecoms
3+ years in Account Management or Customer Success
Strong communication and collaboration skills
Ability to identify pains and propose solutions
Proven revenue delivery in a consultative approach
Experience with cloud/virtualized solutions in enterprise env

🎁 Benefits

Flexible working environments
Birthday Leave
Study allowance + paid study leave
Creative, engaging workplaces
Great team of experts and awards programs
Health and wellness program

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