Strategic Customer Success Manager | Education

📋 Description

• Own and manage a portfolio of high-value strategic education accounts.
• Drive adoption, retention, and success metrics across the Jamf product suite.
• Collaborate with executives to align goals and metrics and build strategic plans.
• Advocate for customer needs cross-functionally and maintain executive relationships.
• Lead business reviews and track progress toward value realization.
• Promote best practices and Apple/Jamf deployment strategies to maximize value.

🎯 Requirements

• 5+ years in Customer Success or Account Management in SaaS.
• Proven experience managing strategic educational accounts with global scope.
• Expertise in Apple ecosystems and enterprise IT workflows.
• Experience in IT, cybersecurity, or endpoint management (preferred).
• Technical acumen in MDM, Apple Business Manager, or security frameworks (preferred).

🎁 Benefits

• Named a 2025 Best Companies to Work For by U.S. News.
• Awards for Gen Z and workplace excellence across publications.
• Comprehensive training and multiple career paths.
• Supportive, inclusive culture with the #OneJamf mindset.
• Pay transparency with ranges and location-based compensation.