Strategic Customers – APAC 360 Deal Lead (Elevate)

📋 Description

• Lead 360 deal activity for APAC, aligning GTM and business units.
• Serve as liaison to sales teams and internal ServiceNow functions.
• Shape deal strategy, streamline Buy From execution, manage risk vs revenue.
• Improve GTM efficiency, accelerate deal velocity, balance OPEX with NNACV growth.
• Drive cross-functional consistency and insight across regions.
• Support natural event planning and prevent value leakage in deals.

🎯 Requirements

• 10+ years in Product Management/Owner/Consulting or similar in commercial software.
• Experience integrating AI into work processes or automation.
• Strong data-driven decision making and business-benefit focus.
• Collaborative, capable of presenting to executives and large audiences.
• Experience with digital experiences in CSM/CRM/HCM domains.
• Ability to navigate ambiguity and drive transformational change.

🎁 Benefits

• Flexible or remote work options depending on persona.
• Opportunity to influence global revenue programs and 360 deal strategy.