Provide high-quality IT support from the Support Bar (office based).
First point of contact for users; resolve day-to-day IT issues using defined tools and escalation
Deliver level 1 and 2 technical support for Windows/macOS, Microsoft 365, mobile devices, AV and
Troubleshoot hardware, software, account and configuration issues; escalate when needed.
Manage Joiners/Movers/Leavers processes: device builds, imaging, deployments, Active Directory
Log and manage tickets in ServiceNow; maintain SLA adherence and prioritisation.

🎯 Requirements

Exposure to enterprise IT environments; ITIL understanding advantageous but not essential.
Passion for technology and strong customer service mindset.
Solid time management and organisational skills.

🎁 Benefits

Flexible working hours and birthday off; investment in cutting-edge technology; inclusive culture

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Operations Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot