Support Engineer for CX-related tech tickets and onboarding/offboarding workflows.
Owns data migrations, environment provisioning, and platform-level requests.
Partners with CX, Success/Implementation teams; maintains runbooks and docs.

🎯 Requirements

AWS experience with core services (RDS, S3, EC2, ECS).
Git/GitHub proficient for PRs and onboarding/offboarding.
Strong English communication; capable of explaining technical concepts clearly.
Basic security hygiene and data privacy principles.
Experience with ticketing systems (Jira, Intercom, Front).

🎁 Benefits

100% remote work with USD pay.
Paid time off and autonomy to manage your time.
Opportunity to work with U.S. clients and global teams.

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