Support Helpdesk Business Specialist

📋 Description

• Role focuses on analysis of business practices, pricing approvals, lease reviews, and coordination
• Perform payment and ledger-related analyses, ensure timely deposit refunds, and collaborate with
• Handle applicant screening overrides when appropriate and maintain adherence to operations
• Support integration between Entrata systems and our service teams to improve profitability and
• Contribute to process improvements in a fast-paced environment with a data-driven mindset.

🎯 Requirements

• Bachelor’s Degree in a related field or equivalent experience.
• 1-3 years of related experience; ability to work one weekend day; schedule may evolve.
• Superior attention to detail; strong written and oral communication; ability to work independently.
• Experience with Microsoft Office Suite, Entrata, PowerBI; familiarity with data entry systems.
• Advanced problem-solving, data-driven decision making, and relationship-building across locations.
• Technical requirements: stable internet, wired connection, Windows 11 or macOS Catalina or higher

🎁 Benefits

• Competitive Salary
• Remote Work — 100% remote role
• Paid Time Off
• HMO Coverage