Added
10 hours ago
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Type
Full time
Salary
Salary not provided
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Related skills

slack customer support google workspace data quality esports

📋 Description

  • Collaborate with esports tournament organizers for correct data config
  • Monitor live esports data feeds for accuracy and delivery
  • Identify, investigate, and resolve real-time data issues
  • Communicate with customers via email, Slack, Discord, Telegram, Teams
  • Support customers through the tournament lifecycle
  • Document recurring defects and improve processes

🎯 Requirements

  • Experience in customer-facing support or operations
  • Customer-first mindset with high-quality service
  • Interest in competitive gaming/esports (CS2, Valorant, Dota 2, PUBG)
  • Understanding of esports tournament structures and live-workflows
  • Troubleshooting in real time and escalate when needed
  • Experience with Slack, Google Workspace, Discord, Teams

🎁 Benefits

  • Flexible remote work with opportunities to meet colleagues
  • 28+ days vacation annually
  • Mental health support with counseling services
  • Flexible remote culture with home/office options
  • Company and team events
  • Work travel opportunities with travel insurance
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