The Support Technician is responsible for the initial administration and troubleshooting for
This is a cross functional role across multiple infrastructure platforms for virtualization, backup
The ideal candidate is motivated and possesses an unwavering passion for outstanding customer
This position reports to the Triage and Support Supervisor and works closely with all departments.

🎯 Requirements

3-5 years of experience in a technical support role with a focus on system administration or
Intermediate knowledge supporting and administering in some of these areas:
IBM i, Windows, Unix, and/or Linux server Operating Systems
IBM operations for scheduled jobs and tasks
Virtualization technologies (VMware, Nutanix AHV, or HyperV)
Server hardware (Dell, HPE, Lenovo, etc)

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