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Related skills

azure aws dns windows server active directory

📋 Description

  • First responder for the OS team; perform initial troubleshooting
  • Manage the ticket queue and incident tracking
  • Document steps and incident histories
  • Escalate incidents and provide resolutions; document solutions
  • Participate in weekly on-call rotation
  • Maintain and troubleshoot Windows/Citrix OS configurations

🎯 Requirements

  • 3-5 years with Microsoft Windows Server platforms.
  • Citrix administration (VDA, StoreFront, Delivery Controllers).
  • Experience with VMware ESXi, Azure, AWS.
  • Strong written and verbal communication skills.
  • Basic knowledge of Active Directory, DNS, Windows Firewall.
  • Monitoring/RMM tools: SolarWinds, Zabbix, ScienceLogic, BigFix.
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