Team Lead - IT support EMEA

📋 Description

• Lead a distributed IT support team across Amsterdam, Madrid, London.
• Define short- and mid-term IT support strategies (1 year; 1-3 years).
• Automate processes and reduce repetitive work.
• Deliver best-in-class IT support for the EMEA region.
• Provide technical guidance and architecture decisions.
• Collaborate with regional management and stakeholders.

🎯 Requirements

• 2-5+ years leading IT support teams.
• Proven talent development and coaching.
• Core systems: Google Workspace, Okta, Jamf, Slack.
• MacOS admin and device management.
• Automation via scripting to reduce toil.
• Fluent English and in-office collaboration across EMEA.

🎁 Benefits

• Office-first culture with in-person collaboration in Amsterdam.
• Global, inclusive team with diverse perspectives.
• Clear career growth and leadership development.