Team Lead, Service Coordinator

📋 Description

• Oversee an assigned vehicle service queue from intake to completion.
• Prioritize vehicles by delivery commitments and customer impact.
• Monitor status and address delays or bottlenecks in the repair process.
• Ensure progress through inspection, repair, QA, and delivery readiness.
• Act as liaison between Production, Customer Experience, and Delivery teams.

🎯 Requirements

• 5+ years in automotive service operations or related roles.
• Strong automotive systems and repair process knowledge.
• Experience reviewing technician inspections and repairs.
• Ability to manage competing priorities in a fast-paced environment.
• Strong written and verbal communication; cross-functional work.
• Proficiency with service management systems and repair software.

🎁 Benefits

• Autonomy and ownership in your role.
• Career growth and development opportunities.
• Team environment focused on quality and efficiency.
• Health and dental benefits.
• Overtime opportunities.