Team Manager | Female-Led Gym Programs

📋 Description

• Own day-to-day execution and management of assigned Ladder teams
• Review workout programming and maintain a 5-star member experience
• Lead launch and onboarding for new teams with autonomy and clear metrics
• Serve as primary liaison between Ladder and coaches, building trust
• Shape programming strategy with coaches and ensure a holistic member experience
• Drive team success through data-driven guidance and accountability

🎯 Requirements

• 2+ years in business operations, program/project management, or account management
• Current fitness certification (NASM, NSCA, ACE, or similar)
• Ability to analyze workouts and assess programming quality
• Data literacy: pull, read, and diagnose drivers from data
• Proficient with Google Workspace, Amplitude, Claude; in-house systems experience
• Strong survey design and data-driven decision making

🎁 Benefits

• Competitive salary + equity
• Full health benefits (medical, dental, vision)
• Unlimited PTO
• New computer and hardware
• Austin HQ with remote flexibility (US time zones)
• Paid fitness certifications and continuing education