Team Manager | Streaming Services Program

📋 Description

• Lead and manage a team of Consultants supporting a streaming services program.
• Drive team performance by monitoring KPIs and implementing action plans.
• Coach and develop team members through regular feedback.
• Manage key metrics including attrition, productivity, and overall team effectiveness.
• Analyze performance data to identify trends and improve customer experience.
• Provide leadership updates on customer trends and team performance.

🎯 Requirements

• Proven experience leading, coaching, and mentoring teams.
• Experience managing performance metrics, KPIs, and operational results.
• Strong analytical skills with the ability to interpret data, identify trends.
• Excellent verbal and written communication skills.
• Knowledge or previous experience supporting streaming services programs is preferred.
• Self-motivated, proactive, and collaborative with strong teamwork skills.

🎁 Benefits

• Remote work options available for eligible candidates.
• Opportunity to lead a team within a growing streaming services program.
• Professional development through coaching, leadership experience, and career growth opportunities.
• Collaborative work environment focused on innovation and continuous improvement.
• Opportunity to contribute to impactful operational initiatives and customer experience improvements.