TeamCity Customer Success Engineer (Post-sales)

📋 Description

• Manage technical relationships for a portfolio of accounts.
• Help customers adopt TeamCity via architecture design.
• Hold regular discovery calls to understand usage and feedback.
• Monitor adoption, satisfaction, and account health to drive renewals.
• Connect with product teams to present ideas and gather feedback.
• Travel internationally ~20% to visit customer offices or events.

🎯 Requirements

• Proven experience in technical consulting or customer success.
• Hands-on DevOps with CI/CD, source control, cloud, and containers.
• Proficiency with software development tools across the lifecycle.
• Practical AI/LLM experience in software development workflows.
• Fluent in English with strong remote/in-person communication.
• Ability to travel internationally as required.

🎁 Benefits

• Strong base salary.
• Flexible schedule: work from home or office.
• Relocation support.
• Learning and development opportunities.
• Free meals and snacks.
• Health and wellness programs.